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Enterprise Application Modernization

by Alan Perkins
Published: October 1, 2007
The biggest problem facing CIOs today is their existing applications. This article describes a permanent solution that reduces maintenance overhead while providing better customer service and quality information systems.

Application Development is the Cause

The legacy application problem has many symptoms: applications that don't work together; too much data and not enough information; incompatible and incorrect data; and excessive maintenance costs – 70% to 90% of an organization's IS budget is typically spent on current applications. There are lots of reasons for this, but the primary cause is the way the applications were developed:

  • Independently as stand-alone, "stove-pipe" applications – not designed to be interoperable

  • Not based upon a single enterprise standard

  • Without a common data architecture to ensure data sharing

  • In unstructured programming languages

  • Poorly documented, if documented at all

  • Designed to reflect developers’ interpretation of business requirements ten years, twenty years, or even longer ago

Since they were first implemented, most legacy applications have been patched and modified over and over to fix errors and respond to changing requirements until the IS staff is fearful of making any changes because they cannot predict results.

Compounding the problem is the variety of technologies that exists in most organizations. In addition to multiple programming languages and methods, there are multiple platforms, operating systems, data management systems, and communication protocols.

More recently, business and competitive pressures have caused enterprises to install multiple, single function commercial packages that have further complicated an already serious problem.

Most CIOs recognized long ago that this is not an optimum environment for effective information management and that something must be done. The most common solution tried over the years has been developing interfaces between the applications. These included interface programs and interface data stores. This worked fairly well when only a few interfaces were needed. But as the number of interfaces grew, the result was additional maintenance problems and what Gartner calls "inter-application spaghetti." Even today, many organizations are still trying to integrate their applications through interfaces – without much success.

Other organizations are trying to solve their legacy application problems using a number of relatively new approaches including:

  • Replacing legacy applications with integrated COTS packages (like Baan, PeopleSoft, and SAP)

  • Developing data and information warehouses

  • Establishing central operational data stores or data clearinghouses

  • Implementing enterprise portals

  • Using middleware

  • Reengineering all applications to a single architecture

All of these approaches have value and some will even provide at least temporary benefit. However, unless they are business-driven and model-based, they are more likely to further compound the problems than provide a solution.

Enterprise Application Modernization is the Solution

This paper describes a method that unifies these approaches as well as other best practices and techniques. Enterprise application modernization (EAM) really works! It not only solves today's problems, but also helps prepare for success in the future.
Enterprise application modernization reduces maintenance overhead while providing better customer service and quality information systems. The ultimate results of enterprise application modernization are shared, non-redundant data, trusted strategic information, and shared reusable software components.

Enterprise application modernization is flexible enough to work in any information technology environment, yet rigorous and disciplined enough to produce results consistently.

Enterprise application modernization solutions differ from enterprise to enterprise depending upon their business requirements, the nature and seriousness of their problem, and the skills and availability of their staff. Most variations include the following activities:

  • Reverse engineer existing applications and databases to document and model the existing application architecture (it exists whether or not it is documented)

  • Define and model business information and data requirements (current and future)

  • Define and model business functional requirements (current and future)

  • Compare application architecture models with requirements and perform gap analysis

  • Choose appropriate integration method(s)

It is really important to know what to integrate and why before deciding how. Integration options include:

  • Integrate current applications (data and function) that meet requirements
    – Reengineer using new technologies
    – Use middleware

  • Remove redundant and unnecessary applications

  • Develop or purchase applications to meet new/changed requirements

Enterprise application modernization does not happen all at once. It is a gradual, logical, repeatable process that transitions an enterprise from poorly integrated, sub-standard applications to business-driven, model-based, quality integrated applications that exactly meet enterprise data and information needs. It can take a long time if the organization's problem is severe. However, improvement and return on investment begin almost immediately.

Enterprise Architecture Makes It Possible

Enterprise architecture, properly engineered, could possibly be the single most effective tool that can be used to ensure that the right information gets to the right people, in the right format, and at the right time.

Enterprise architecture links an enterprise’s strategic plan and performance plans ("business architecture") with its enterprise information architecture, enterprise service component (systems and applications) architecture and enterprise technical architecture. Well-documented architecture is a logical organization of information pertaining to the following multilevel, multidimensional, enterprise-wide elements:

  • Strategic goals, objectives, and strategies

  • Business rules and measures

  • Information requirements

  • Processes, systems and applications

  • Relationships between architecture elements

  • Technology infrastructure

Enterprise architecture also contains guidelines, standards, policies and business rules that define the enterprise’s software engineering environment.

Fully documented enterprise architecture can be used to accomplish the following:

  • Facilitate quality software engineering and enterprise change management by linking strategic requirements to applications that support them and by linking the business model to application designs

  • Enable strategic information to be consistently and accurately derived from operational data

  • Promote data sharing, thus reducing data redundancy and reducing maintenance costs

  • Improve productivity through component development, management and reuse

  • Reduce software development cycle time

  • Evaluate commercial products and services

  • Share information with customers and business partners

In order to establish an enterprise architecture that can be used to gain these benefits, it must be “engineered.” This requires a rigorous and repeatable process that is strategically driven, information-centric, model-based, and technology independent. It also requires tools that fully support the approach. The author’s papers, Enterprise Architecture Engineering and Critical Success Factors for Enterprise Architecture Engineering describe this process.

XML Makes It Likely

XML (eXtensible Markup Language) is becoming the new standard language for building corporate portals, integrating legacy databases, and facilitating E2E (enterprise to enterprise) and B2B (business to business) data communication.

XML will be the successor to HTML (HyperText Markup Language) for the Internet, intranets, and for secure extranets between customers, suppliers and business partners. XML incorporates metadata in any document to define the content and structure of that document and any associated (or linked) resources. It has the potential to transform the integration of structured data (such as in legacy files or relational databases) with unstructured data (such as in text documents and reports, graphics and images, audio and video resources, and web pages). XML will be a significant technology for the deployment of data warehouses and enterprise portals.

XML uses the eXtensible Style Language (XSL) and the eXtensible Linking Language (XLL) to achieve this integration. XML, XSL and XLL allow the easy integration of dissimilar applications for multiple worldwide customers and suppliers in any industry. It permits the ready integration of those applications, regardless of whether they are legacy applications and databases, electronic data interchange (EDI) systems or electronic commerce. It represents the future direction of metadata and the important role that data administration will take in applications development in the years ahead.

XML assumes that metadata has already been defined. This is necessary not only for the new applications, but also for the legacy applications and databases that need to be integrated with those new applications. XML will enable this integration to be carried out dynamically.

Many products have been released recently to support the development of XML applications and XML databases for use in enterprise application modernization.

The Right Tools Make It Practical

Automated tools are the enabling technology that allows enterprise application modernization (including data integration, software component reuse, and rapid change management) to be realized. Exceptional software component development and management tools as well as tools for application and data integration are available from multiple sources. The minimum requirements for a tool suite are that it allows enterprise needs and measures to be linked directly to a strategic information model, enterprise data dictionary, legacy database models, data integration and transformation process models, and data warehouse and data mart database design models – all in a single repository. This linkage enables consistently successful acquisition or development and implementation of high-quality enterprise applications. It also allows quick reaction to changes in environment, policy, or customer requirements.

An effective tool suite provides the capability to document an enterprise's multilevel, strategic plans and link them to appropriate performance measures. More importantly, it also allows information requirements that support an enterprise's strategic plans and performance measures to be modeled and translated into database, data mart, data warehouse, decision support system (DSS), and executive information system (EIS) models and designs. These designs can then be developed and implemented, ensuring that the enterprise’s applications and information systems meet its needs.

Summary

Enterprise application modernization results in usable, effective information management systems that exactly meet the needs of your enterprise, public or private, large or small. This approach lets you immediately start to realize real value from your corporate information resources while improving your management of those resources.

EAM incorporates all the activities that enterprises perform to improve productivity, optimize resources, deliver quality products and services, and meet customer expectations and demand. These can include traditional activities such as reorganization, concentration on core competencies, and integrating new technologies. It can also include techniques and methods such as business process reengineering, continuous process improvement, total quality management, and enterprise architecture engineering. It also encompasses new technologies such as enterprise portals, data warehouses/marts, middleware, and most especially XML.

 

Author's Note: The following papers are available from the author:

Enterprise Architecture Engineering

Enterprise Architecture Engineering Critical Success Factors

High-Performance Enterprise Architecture Engineering – Implementing the Zachman Framework for Enterprise Architecture

Enterprise Change Management – An Architected Approach

Getting Your Acts Together – An Architected Solution for Government Transformation

A Strategic Approach to Data Warehouse Engineering

Data Warehouse Architecture – A Blueprint for Success

Critical Success Factors for Data Warehouse Engineering

How to Succeed in the 21st Century – Critical Information Management Success Factors

XML Metadata Management – Controlling XML Chaos

Business Rules are Meta-Data

Enterprise Application Modernization – Solving IT’s Biggest Problem

Strategic Enterprise Application Integration

e-Engineering – A Unified Method for Enterprise Transformation

Enterprise Portal Engineering

Quality Software Engineering

Software Engineering Process Improvement

Enterprise Service Engineering – An Architected Approach for SOA Component Development, Deployment, and Management

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Recent articles by Alan Perkins

Alan Perkins -

Alan Perkins has been an executive consultant for a Big Four firm, senior enterprise architecture consultant for a large international IT solution provider, vice president of consulting for a software engineering tools company, general manager of a high-tech consulting firm, vice president of system R&D for a virtual corporation, chief information officer for a technology transfer consortium, chief solutions architect for a repository technology, systems analyst on the White House staff, and director of the U.S. Army Data Processing School in Germany. He has provided information and enterprise management consulting to numerous companies, associations and government agencies.

In his SRA role as Principal Enterprise Architecture Consultant, Alan guides and advises clients in order to help them achieve both alignment of IT with business and convergence of IT and business strategies to improve readiness, reliability and resilience. Alan is also leading the internal effort to implement a world-class sustainable career development program for SRA enterprise architects. He may be contacted by e-mail at alan_perkins@sra.com.