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Data Governance Value Statements
Focus on Cause & Effect

by Robert S. Seiner
Published: May 1, 2009
Anybody that has been a consultant or an employee at some point in their life, or anybody who has tried to convince anybody to do something, has used a Value Statement to demonstrate the worthiness of some type of endeavor.

What is a "Value Statement”?

The term “Value Statement,” when used in the business world, can be defined as brief verbiage that demonstrates a cause-and-effect relationship between a business action and the business value gained by that action. 

Anybody that has been a consultant or an employee at some point in their life, or anybody who has tried to convince anybody to do something, has used a Value Statement to demonstrate the worthiness of some type of endeavor.

In the information technology (IT) areas of a business or organization, Value Statements are used to convince Senior Management that they should utilize a new type of technology, that they should put money toward a new packaged system and eliminate redundant systems, that they should develop or enhance a business intelligence or data warehousing initiative, and for other situations to which we all can relate (and that require some level of funding).  Value Statements have now become a major contributor to convincing senior  management of companies and organizations that they should pursue the design and deployment of Data Governance (specifically Non-Invasive Data Governance) initiatives.

A “Non-Invasive Data Governance”™ Value Statement can be defined as cause -and-effect relationship between formalizing existing levels of governance and putting a non-threatening program in place to govern data and the business value that will be gained by governing data in that manner.

For years I have used a set of value statements to demonstrate the value of “Non-Invasive Data Governance”™ programs to clients as well as to audiences at many user group meetings and data management conferences. I am going to share these statements with you at the end of this article.

What is Meant by "Non-Invasive Data Governance"?

For those of you who are not familiar with the “Non-Invasive Data Governance”™ approach that I have been known to advocate, please visit the article “What is ‘Non-Invasive Data Governance’™?” that I previously published on the pages of TDAN.com. To summarize, “Non-Invasive Data Governance”™ is:

  • The practice of applying formal accountability through roles and responsibilities, to existing and / or new responsibilities and processes, to assure that the definition, production and usage of data, assures regulatory compliance, security, privacy, protection and quality.

  • Non-Invasive describes how governance is applied to assure non-threatening management of valuable data assets.

  • The goal is to be transparent, supportive, and collaborative.

Value Statement Formulas

The formula that I use for “Non-Invasive Data Governance”™ Value Statements is very brief and to the point.  The format that I use focuses on simply cause and effect.

  • Organizations that do (X),

  • Demonstrate* business value improvements through (Y).          * or some other verb

Where (X) are clearly defined actions and (Y) are the business improvements that come from the actions.

My good friend and former colleague Gwen Thomas, of The Data Governance Institute, has developed her own tool of value statements that she uses to bring the data governance message into focus and to engage stakeholders.  Gwen’s formula for the value statement is similar in some regards to the value statement formula that I have used for years but goes into deeper detail (with more components) while emphasizing both the positive and negative aspects of governing data.  Gwen’s formula is:

  • If we do (A), then we can expect (B), which would/should result in (C).

  • If we don’t we can expect (D), which would/should result in (E).

Where (A) = a clearly defined action, (B) & (D) are facts, and (C) & (E) can be opinions or conclusions.

There is a reason why I like to keep my formula for Value Statements short and sweet.  In keeping with the “Non-Invasive Data Governance” approach that I write about and share with my clients, the idea of a longer or more complex Value Statement offers the impression that there are many components to the value that comes from data governance, and that deriving value from a data governance program is, perhaps, more complex than it needs to be.  To lesser the appearance of complexity, I prefer to keep my value statements to two parts.

The point of this article is not to convince you to use my formula or Gwen Thomas’ for Value Statements for data governance.  The point of the article is to demonstrate that, given a simple tool such as a Value Statement with a consistent formula for consistency in reading and understanding, it is simple to articulate the value of a "Non-Invasive Data Governance" Program to Senior Management or anybody in the organization that can influence change.

Business Value Statements

Here is a list of eight (8) sample “Non-Invasive Data Governance”™ Business Value Statements that I have used in recent presentations.  The (X) component of my Value Statement formula is demonstrated in red, while the (Y) component of my formula will be found in blue.

Business Value Statements for Non-Invasive Data Governance™:

  • Organizations that have Senior Managers and Business Unit Leaders that understand, support, and offer direction for a “Non-Invasive Data Governance” approach and programs, assure themselves of less risk and better general staff acceptance around the management of data for the short and long-term success of the program.

  • Organizations that identify record and make available information about the people that define, produce and use specific core and corporate critical data, demonstrate efficient and effective coordination, cooperation and communications around this data.

  • Organizations that document information about highly valued core and corporate critical data elements, demonstrate improved understanding and business use of this data.

  • Organizations that improve their ability to share information about data, demonstrate better ability to respond to changes in regulatory and audit requirements.

  • Organizations that makes certain that the appropriate people are involved in specific tasks related to data management tasks, demonstrate the ability to eliminate replication of data, misuse of data, and improve their ability to integrate data based on corporate critical data element standards.

  • Organizations that define and follow set processes and standard operating procedures for governing data (including requesting, sharing, defining, producing and using data), demonstrate the ability to assure that data will be shared according to data classification requirements (private, public and sensitive data).

     
  • Organizations that build and formalize data governance responsibilities into daily routine and methodology, quickly view data governance processes as being non-threatening and habitual rather than over and above the existing work effort.

  • Organizations that build, communicate effectively and enforce stricter data management policies, assure themselves lower levels of enterprise risk when it comes to data management and data compliance assessments.

The Bottom Line

In the spirit of the value statements discussed in this article, I share with you a quick bottom-line conclusion to the use of value statements to demonstrate how a “Non-Invasive Data Governance” program will benefit your organization.

  • Organizations that are implementing “Non-Invasive Data Governance”™ Programs typically look for return on investment and bottom line impact from several areas: efficiency and effectiveness of data issue resolution, compliance and auditable demonstration, enterprise risk management, management and employee decision-making empowerment ... rather than in dollars and cents. 

Do you have a way that you define the business value of data governance at your organization?  Are you interested in sharing those Value Statements with the TDAN.com readers?  Feel free to send me your Value Statement formula or your specific Value Statements.  If quantity and quality warrant, I will publish these examples in a future article.

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Robert S. Seiner - Robert (Bob) S. Seiner is recognized as the publisher of The Data Administration Newsletter, LLC – www.TDAN.com - an award winning electronic publication that focuses on sharing information about data, information, content and knowledge management disciplines. TDAN.com celebrated its 12th anniversary in 2009.  Mr. Seiner speaks often at major data management and meta-data management, business intelligence and knowledge management related conferences and user group meetings across the U.S. He can be reached at the newsletter at rseiner@tdan.com or 412-220-9643.

Mr. Seiner is the President and Principal Consultant of KIK Consulting & Educational Services, LLC – www.KIKconsulting.com.  KIK, celebrating its 7th anniversary, is a company that focuses on knowledge transfer and consultative mentoring in the fields of data governance and data stewardship implementations, metadata management, master data management and data architecture. Beyond knowledge-transfer-focused consulting, Mr. Seiner offers two-day in-house and public courses on how to build and implement data governance / stewardship programs and metadata programs. Contact Mr. Seiner at KIK at rseiner@kikconsulting.com.